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Business, Administration, Management and Consultancy

BTS in Operational Sales Management

Level 5

Duration2 years

Level

Post-A-Levels

Pre-registration

Icone-commerce-gestion-management-conseil-vert
Business, Administration, Management and Consultancy

BTS in Operational Sales Management

Level 5

Duration2 years

Level

Post-A-Levels

Inscription

Contact us

Apprenticeship · Continuing professional development
Lesquin site

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The training

State-recognised Level 5 Diploma, awarded by the Ministry of Higher Education and Research. Registered with the RNCP on 11/12/2023 under number 38362.
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Objectives

The BTS Operational Commercial Management (MCO) aims to train professionals capable of taking charge of the operational management of a commercial unit (store, branch, e-commerce site, etc.).

Upon completion of the training, the graduate will be able to:

  • Develop customer relationships and boost sales
  • Manage commercial operations (stock levels, performance, organisation)
  • Manage and lead a team
  • Implement commercial and digital actions

GENERAL TEACHING MODULES:

  • E1 – General Knowledge and Expression
  • E2 – Communication in a modern foreign language
  • E21 – Reading comprehension and written expression
  • E22 – Listening comprehension, spoken production and interaction
  • E3 – Economic, legal and managerial culture

TECHNICAL AND VOCATIONAL TRAINING MODULES:

  • E4 – Customer relationship development and advisory sales and merchandising, boosting the commercial offer
  • E41 – Customer Relationship Development and Advisory Sales
  • E42 – Animation and development of the commercial offer
  • E5 – Operational Management
  • E6 – Sales Team Management

The work-study schedule is generally two days at the CFA (16 hours in total) per week, following a timetable provided by the centre.

  • Digital equipment for every first-year learner
  • Group work, active learning, inductive pedagogy, deductive pedagogy, thematic projects
  • Professional practices at the training centre
  • Company visits, trade fairs...
  • Monitoring the apprentice’s activities using the apprenticeship record book, half-yearly reviews and workplace visits
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Our strengths

Three complementary campuses (Genech, Lesquin, Bavay), welcoming halls of residence, a vibrant student life and unique learning environments.

Find out all about the support available on our dedicated page:

Find out all about our international activities on our dedicated page:

Farm, greenhouses, laboratory, technical workshops… discover all our educational workshops, which serve as genuine technical facilities for learning in real-world conditions.

What next?

Further study

  • Bachelor of Laws, Economics and Management
  • Bachelor's degrees or commercial degrees...

career prospects

  • Department Manager and Deputy Manager
  • Sales representatives
  • Buyer

Information

practices

Tariffs

  • For 12 months: £9,100

(The training is funded by the OPCOs and the CFA. The apprentice and the company therefore have no costs to cover.)

Find the breakdown of training costs on our dedicated page

Bursaries: check our dedicated page to find out about the financial support available depending on your situation.

Read the terms and conditions of sale

Anyone wishing to work in the field of commerce in all available fields.

  • Be aged between 15 and 29; there is no age restriction for people with RQTH status
  • Hold a vocational, general or technological baccalaureate, a professional qualification or an equivalent

10 to 30 participants

There are two possibilities:

  • Applicants apply via the Parcoursup platform
  • Applicants should apply directly via the Lesquin website

Interview, assessment test and decision within 20 days of the first contact

To enrol on the course, candidates must have signed an apprenticeship contract with a company able to provide them with work placements relevant to the level they are studying for (various types of retail, local shops, large-scale and specialist retail, shops selling handcrafted goods, B2B trading companies, etc.).

The candidate has a maximum of three months from the start of the training course to find a host organisation.

The candidate is supported by the CFA in their search for an apprenticeship contract. We run half-day Apprenticeship Search Technique sessions, where we help young people work on their CV and cover letter, prepare them for future job interviews, and create their outreach plan.

The BTS Operational Commercial Management offers various assessment methods: written exams, oral exams, the drafting of skills sheets...

The examinations are national and take place outside the training centre on specific dates set by the Ministry of Higher Education and Research.

  • Premises: Fire safety regulations for public buildings (ERP) – Premises accessible to people with reduced mobility
  • Possible academic guidance and adaptation, mentored by a disability officer
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